Terms and Conditions

1. Service provider

Leadquiry is provided by Juan Domínguez Rodríguez, tax ID (NIF) 75935701M, Paseo Señor de la Salud, s/n, 18320 Santa Fe (Granada), Spain ("Leadquiry"). Contact: team@leadquiry.com. More information in the Legal notice.

2. For professionals only

Leadquiry is intended exclusively for companies, self-employed individuals and professionals acting within their business or professional activity. By signing up, the Customer confirms they are not acting as a consumer. Consumer protection rules, including the right of withdrawal, therefore do not apply.

3. Description of the service

Leadquiry lets customers search for, organise and export contact data published on Google Maps, Instagram, TikTok, X / Twitter, LinkedIn and linked websites. Some data, such as certain LinkedIn emails, may come from contact enrichment providers. Leadquiry shows the source of each data point where available.

Leadquiry also includes support tools, such as AI-assisted email drafts. Drafts must be reviewed before use. Leadquiry does not send communications on the Customer’s behalf.

The service relies on third-party sources and providers. Leadquiry may modify, limit or withdraw a source or feature if it becomes unavailable or where necessary for technical, legal or security reasons.

4. Customer responsibility for use of data

The Customer is solely responsible for how they use data obtained through Leadquiry: who they contact, through which channel, for what purpose and on what legal basis. In particular, the Customer undertakes to:

• Comply with the GDPR, Spanish Organic Law 3/2018 (LOPDGDD), Spanish Law 34/2002 (LSSI) and the laws of each recipient’s country.
• Have the required consent or legal basis before sending commercial communications by email or other electronic means.
• Inform the people whose data they process where the law requires it.
• Promptly honour any unsubscribe, objection or erasure requests they receive.
• Keep exported data confidential and secure.

The fact that data is public or available in Leadquiry does not mean it may be used for any purpose.

5. Prohibited uses

The Customer may not use Leadquiry to:

• Send unsolicited commercial communications or bulk messages in breach of the law.
• Sell, transfer, rent or make available to third parties the data obtained, or use it to build databases for sale.
• Harass, threaten or impersonate others, or cause any harm.
• Process data of minors or special categories of data (health, beliefs, religion, sexual orientation or others).
• Ignore unsubscribe or objection requests.
• Scrape, reverse engineer or access Leadquiry by automated means, or attempt to bypass its technical limits.
• Carry out any unlawful activity or activity contrary to these Terms.

6. Indemnity

The Customer shall hold Leadquiry harmless against any claim, penalty, damage or expense, including reasonable legal fees, arising from the Customer’s breach of these Terms or of applicable law in their use of the service or the data.

7. Account

Access is through a Google account. The Customer is responsible for activity carried out from their account and must notify Leadquiry of any unauthorised use.

8. Plans, credits and payments

• Prices exclude VAT. Applicable taxes are added at checkout.
• Subscriptions are paid in advance through Stripe and renew automatically every month until cancelled.
• 1 credit equals 1 delivered lead. Monthly plan credits do not roll over.
• The free plan includes 100 trial credits and 4 trial searches that do not renew.
• Additional credit packs do not expire and are kept after cancellation, but an active subscription is required to buy and use them. Monthly credits are used first.
• New October 2026 plans include 20 searches per month on Starter, 80 on Pro and 250 on Agency, without rollover. Earlier subscriptions retain the allowances of their contracted version. Each Google Maps area or Instagram input (URL, hashtag or location) uses one search; on other networks, each request uses one. There is no minimum lead quantity per search. A valid search with no new results uses searches but no credits; a technical failure returns the search. Viewing saved results uses no searches.
• Each pack of 1,000 credits adds 40 searches with no expiry, usable with an active subscription after plan searches. Both balances are required to start new searches. Once searches are exhausted, remaining credits cannot start new searches until renewal or a pack purchase; monthly credits do not roll over. Pack refunds and disputes proportionally adjust both balances.
• The Customer may cancel at any time from their account. Cancellation takes effect at the end of the period already paid and does not entitle the Customer to a refund for partial periods.
• Leadquiry may change prices by giving the Customer at least 30 days’ notice. The new price will apply from the next renewal.

9. Data accuracy

Data is provided as found in the sources. Leadquiry does not guarantee that it is accurate, complete or up to date, or that an email address or phone number works or receives a reply. The amount of contact data available varies by source, sector and search.

10. Limitation of liability

Leadquiry shall not be liable for indirect damages, loss of profit, loss of data or business opportunities, or the consequences of the Customer’s use of the data or their outreach campaigns.

Leadquiry’s total liability to the Customer for any reason is limited to the amount actually paid by the Customer in the 12 months before the event giving rise to the claim. This limitation does not apply in cases of wilful misconduct or gross negligence.

11. Suspension and termination

Leadquiry may suspend or close the Customer’s account, without refund, where there are reasonable indications of a breach of these Terms, unlawful use or third-party complaints related to the Customer’s activity. Leadquiry may cooperate with competent authorities when required.

After termination, Leadquiry will delete account data as described in the Privacy Policy.

12. Intellectual property

Leadquiry, its software, design and content belong to its owner. The Customer receives a limited, non-exclusive, non-transferable right of use while their account is active.

13. Data protection

The processing of personal data is described in the Privacy Policy. For data the Customer stores or enters in their account for their own purposes (notes, collections, imported contacts), Leadquiry acts as a data processor: it will process that data only to provide the service, on the Customer’s instructions, with appropriate security and confidentiality, using the sub-processors listed in the Privacy Policy, and will delete it when the relationship ends.

14. Changes to these Terms

Leadquiry may update these Terms. Material changes will be notified by email at least 30 days in advance. If the Customer does not agree, they may cancel their subscription before the changes take effect.

15. Governing law and jurisdiction

These Terms are governed by Spanish law. The parties submit any dispute to the courts of Granada (Spain).

16. Contact

For any questions about these Terms, email team@leadquiry.com.